Terms of Service

Welcome to PremiumChappal.com. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Acceptance of Terms

By visiting PremiumChappal.com or placing an order, you confirm that you are at least 18 years old or are using this website under the supervision of a parent or legal guardian.

2. Products & Availability

We specialize in premium handcrafted leather footwear.

  • All products are subject to availability.
  • We reserve the right to discontinue or modify products without prior notice.
  • Product colors may vary slightly due to screen settings and photography.

3. Pricing

  • All prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.
  • Prices may change without prior notice.
  • Promotional offers are available for a limited time and cannot be combined unless specified.

4. Orders

After placing an order:

  • You will receive an order confirmation.
  • We reserve the right to cancel or refuse any order for reasons including product availability, pricing errors, suspected fraud, or incomplete information.
  • Additional verification may be required before processing certain orders.

5. Payment

We accept approved payment methods available during checkout.

Payment must be completed before an order is processed unless Cash on Delivery (COD) is selected where available.

All online payments are processed through secure payment providers.

6. Shipping

Orders are shipped according to our Shipping Policy.

Delivery times are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote delivery locations
  • Other circumstances beyond our control

PremiumChappal.com is not responsible for delays caused by third-party courier services.

7. Returns & Exchanges

Returns and exchanges are handled according to our Return & Refund Policy.

Customers should review the policy before placing an order.

Returned products must meet the eligibility requirements stated in the policy.

8. Product Care

Our handcrafted leather footwear should be cared for properly to ensure long-lasting quality.

We recommend:

  • Keeping leather dry.
  • Avoiding prolonged exposure to water.
  • Cleaning with a soft cloth.
  • Storing in a cool, dry place.

Damage caused by improper use or neglect is not covered under our return policy.

9. Intellectual Property

All content on PremiumChappal.com, including but not limited to:

  • Logos
  • Product Images
  • Website Design
  • Graphics
  • Text
  • Icons
  • Videos
  • Branding

is the property of PremiumChappal.com and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

10. User Conduct

By using our website, you agree not to:

  • Violate any applicable laws.
  • Submit false or misleading information.
  • Attempt unauthorized access to the website.
  • Distribute harmful software or malicious code.
  • Interfere with the security or functionality of the website.

11. Limitation of Liability

To the fullest extent permitted by law, PremiumChappal.com shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

12. Disclaimer

We strive to ensure all information on our website is accurate.

However, we do not guarantee that:

  • Product descriptions are free from errors.
  • The website will always be uninterrupted or error-free.
  • All information is always complete or current.

We reserve the right to correct errors at any time without prior notice.

13. Privacy

Your use of PremiumChappal.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page.

Your continued use of the website constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Pakistan.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

PremiumChappal.com

Email: support@premiumchappal.com

WhatsApp: +92 XXX XXX XXXX

Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM

Shop with Confidence

✓ Premium Handcrafted Leather Footwear
✓ Secure Checkout
✓ Fast Nationwide Delivery
✓ Easy Returns & Size Exchange
✓ Trusted Customer Support

Thank you for choosing PremiumChappal.com. We appreciate your trust and look forward to delivering premium craftsmanship with every pair.