Shipping policy

Shipping Policy

Last Updated: July 30, 2026

Thank you for shopping with us. We are committed to delivering your handcrafted Peshawari Chappals safely and on time.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales or peak seasons, processing may take slightly longer.

Shipping Time

Pakistan

Standard Delivery: 2–5 business days
Remote Areas: 4–7 business days

International Orders

Estimated Delivery: 7–15 business days (depending on the destination country and customs clearance).

Please note that delivery times are estimates and are not guaranteed.

Shipping Charges

Shipping charges are calculated at checkout based on your location.
We may offer Free Shipping on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number so you can monitor your shipment.

Incorrect Address

Customers are responsible for providing an accurate shipping address. If an incorrect or incomplete address is provided, additional shipping charges may apply. We are not responsible for delays or failed deliveries caused by incorrect address information.

Customs & Import Duties

For international orders, customs duties, taxes, or import fees may be charged by your country's customs authority. These charges are the customer's responsibility.

Delayed Deliveries

While we work with trusted courier partners, delays caused by weather, customs inspections, strikes, natural disasters, or other events beyond our control may occur. We appreciate your patience in such situations.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery. We will work with the courier to resolve the issue as quickly as possible.